home User Guides made better. A modern, cost-effective 360 Interactive solution to reduce costs and increase customer satisfaction
- Greater offering to end users
- Less visits to properties
- Paper Free
- Access all building user information from one source
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See the product in action
IV360 are the pioneers of 360 interactive home user guides. This is a new modern solution to quickly and easily solve old problems which endeavours to save costs on engineer call-outs and increase customer satisfaction.
Perks & Benefits
Increased confidence
Increased confidence for end users to resolve minor issues, which are costly to attend
Asset Consolidation
Information all stored in one place, to reduce stress to your end users when issues arise
Easy to Find
Key contact information available quickly and easily
Interactive 360 home user Guides made easy
With the use of 360 interactive photography and QR codes we aim to make home user guides information easier to access and use making this information more valuable to the end user.
The existing norm of handing over a file of user manuals and information leaflets to the end user is a legal requirement. However, this is done for just that reason as opposed to being something useful to the end user and often gets thrown to one side and lost. When a problem arises, the end user often has no option other than to call out an engineer for assistance rather than have the confidence to fix a simple issue for themselves.
The future for building better home user guides
Our solution offers a paper free interactive guide which can be accessed via a QR code placed on a door or next to an appliance which will not get lost and is easy to find.
When the QR code is scanned by the user, they will be able to see the appliance with the issue in the photo of their own home and bring up either the user manual, FAQ’s, fault codes, video guides or contact details for who to contact with the issue. The photographs also give the end user a view of what a consumer unit for example would look like under normal circumstances. You can also keep a copy of our tours in your office so when an end user calls for your assistance, you are able to talk through a fix without having to visit the site.
Companies that trust us
Whether you’re in the engineering, real estate, hospitality, or tourism industry, our services provide engaging, interactive and innovative ways to showcase your properties, sites or locations.
Our Dedicated Team
At IV360, our team draws upon extensive backgrounds in Survey, Engineering, and Construction Management, spanning the Construction, Oil and Gas, and Nuclear industries. This wealth of diverse experience uniquely positions us to provide clients with an unparalleled approach to presenting As-Builts and User Manuals, all in a user-friendly interface.
Hear from previous experiences
Having worked in the affordable housing sector for a number of years, I understand the challenges and importance of a clear and detailed Home User Guide. I can see that the home user guide provided by IV360 will be a total game changer for tenants & owners. The virtual home user guide will also provide key information for Housing Association staff, making their job significantly easier when searching for info on a particular property, therefore saving time and money.
Yvonne Simpson – Director at Appin Solutions
IV360 are the way forward for all aspects of O&M manuals, Home User Guides and much more!I have worked with Zenith Surveying and IV360 for many years, and they have always provided a professional service and highly detailed surveys. They are continually upgrading and innovating their equipment and techniques to provide the best surveys to meet our needs at RSE. The introduction of their drone surveys and photo tours have helped us increase efficiencies in our own designs, and have also proved very popular with our clients.
Liam Dallas, Senior Civil Engineer at RSE
Contact IV360 today to see how we can transform your operations
Get in touch with IV360 today to discuss your project, ask questions, or request a quote. We're here to bring your vision to life